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Smartsheet rolls out new user experience, adds integration with Amazon Q

Smartsheet unveiled a bevy of new features and design changes on Tuesday at its annual ENGAGE conference, including an integration with Amazon Q Business.

It’s the first major redesign in a decade for Smartsheet, the Bellevue, Wash.-based enterprise software company that announced a $8.4 billion buyout deal with Blackstone and Vista Equity Partners last month.

Among the new features is “collections,” which curates Smartsheet content and assets from third-party platforms in one workspace that can be shared across a company. There’s also a new built-in file library feature and redesigned visual experiences.

A new connector will synchronize data from Smartsheet into Amazon Q Business, the generative AI-powered assistant designed for enterprises that leverages business data and can quickly answer questions or generate content.

That means Smartsheet users will be able to query Amazon Q’s chatbot for information about their Smartsheet projects.

“The Smartsheet connector furthers our strategy to securely integrate Smartsheet with industry-leading enterprise AI tools so customers can seamlessly work across their business applications,” Ben Canning, SVP, product experiences at Smartsheet, said in a statement.

Smartsheet announced in July that it is using Amazon Q for its own workforce.

Amazon unveiled Amazon Q last year at its annual AWS re:Invent conference. Amazon is competing against rivals including Microsoft, OpenAI, Google, and others to introduce new artificial intelligence capabilities for businesses and software developers.

Smartsheet says it has nearly 13.5 million users and 85% of the Fortune 500 as customers. The company’s acquisition with Blackstone and Vista has a “go-shop” period that ends Nov. 8.

The all-cash acquisition will make Smartsheet a private company again, six years after it went public.

Smartsheet revenue increased 17% to $276.4 million in its most recent quarter. The company’s operating loss was $8.5 million, vs. a loss of $36.1 million in the same period a year ago.